ASEAN Links Golf
Hoi An: Links & LanternsAug 9–15, 2026 · 4 courses Da Nang: Dragon & DunesAug 16–22, 2026 · 4 courses Grand ASEAN Tour 202718 days, 9 rounds Golf PackagesIndependent, land only
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Legal

Refund & Cancellation Policy

Effective 1 January 2026 · ASEAN Links Golf Pty Ltd

We believe in being completely transparent about your options. If your plans change, read this page carefully or contact us at aseanlinksgolf@gmail.com - we'll always work to find the best outcome for you.

Deposits & Payment

A non-refundable deposit of AUD $500 per person is required to confirm your place on a tour. Remaining balances are due as outlined in your booking confirmation. All prices are in Australian Dollars (AUD) per person, based on twin share.

Cancellations by You

All cancellation requests must be made in writing to aseanlinksgolf@gmail.com.

To secure your tour, we forward deposits to our suppliers (golf courses, hotels, transport operators) as part of their booking requirements. Your refund eligibility is therefore based on the cancellation terms set by those suppliers. This means:

  • Many suppliers allow a full refund if you cancel within their applicable timeframe
  • Others may retain part of the deposit, apply a cancellation fee, or hold your payment as credit
  • The initial AUD $500 deposit is non-refundable in all circumstances

Exact cancellation conditions are detailed in your booking confirmation. We encourage you to review these before confirming your booking.

48-Hour Change of Mind

We provide a 48-hour window from the time of booking during which you can cancel your reservation and receive a full refund of all payments made (excluding the deposit), via phone or email. After this window, standard cancellation terms apply.

Transferring Your Booking

If you are unable to attend but know someone who can take your place, your booking may be transferred to another golfer at no cancellation fee. You may be liable for any costs charged by airlines or other third-party suppliers where bookings are name-specific. Please contact us as early as possible to arrange a transfer.

Tour Cancelled by ASEAN Links

If a tour is cancelled by ASEAN Links Golf - for example, due to not reaching the minimum required number of participants - a full refund of all payments made will be issued. We will notify you as soon as possible and work with you to find an alternative if desired.

Unavailable Services

In rare circumstances where a service (accommodation, golf course, activity) becomes unavailable due to events beyond our control, we will find a suitable alternative of comparable or higher standard. We will communicate any changes to you promptly and transparently.

Travel Insurance

Travel insurance is mandatory for all international tours. You must hold appropriate cover for the full duration of your tour, including cancellation, medical expenses and emergency evacuation. We strongly recommend keeping your policy number and your insurer's emergency contact with you while travelling. ASEAN Links Golf accepts no liability for losses that would have been covered by appropriate travel insurance.

Force Majeure

ASEAN Links Golf shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemics, war, civil disturbance, terrorism, government actions or power failures.

In the event of a force majeure situation, we will notify you as soon as possible, make reasonable efforts to minimise disruption, and work with you to find alternatives - including rescheduling or issuing credit where applicable. If a force majeure event makes fulfilment impossible and no satisfactory alternative can be agreed, either party may terminate the booking without penalty beyond what suppliers have already retained.

Pricing Changes

Prices are set per person unless otherwise stated. In the unlikely event that a supplier increases their costs or is unable to deliver a service, ASEAN Links reserves the right to re-cost the package. Any changes will be communicated promptly and alternatives offered where possible.

Questions

If you have any questions about this policy or your specific booking, please contact us:

  • Email: aseanlinksgolf@gmail.com
  • Website: www.aseanlinksgolf.com/contact

Last updated January 2026. ASEAN Links Golf Pty Ltd - registered in Australia, Australia.

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